Bugtrotter Logo

Use Case

Integrations

Bugtrotter Logo

Use Case

Integrations

BUGTROTTER + ZAPIER INTEGRATION

BUGTROTTER + ZAPIER INTEGRATION

Send Customer Screen Recordings To 6000+ Apps Via Zapier

Send Customer Screen Recordings To 6000+ Apps Via Zapier

Your support tool isn't on our integration list yet. With Zapier, it doesn't matter. Connect Bugtrotter to HubSpot, Freshdesk, Notion, Trello, Gmail — anything your team uses.

Your support tool isn't on our integration list yet. With Zapier, it doesn't matter. Connect Bugtrotter to HubSpot, Freshdesk, Notion, Trello, Gmail — anything your team uses.

Your support tool isn't on our integration list yet. With Zapier, it doesn't matter. Connect Bugtrotter to HubSpot, Freshdesk, Notion, Trello, Gmail — anything your team uses.

No credit card required

No credit card required

Professional headshot of bugtrotter customer
Professional headshot of bugtrotter customer
Professional headshot of bugtrotter customer
Professional headshot of bugtrotter customer
Profile Image of Customer Miftah Chowdhury

Built For Customer Support

> `Customer recording a screen issue and sending it via Bugtrotter to a connected app through Zapier`

BEFORE & AFTER

Same customer issue. Completely different experience.

See what changes when your customer can just show you instead of trying to explain.

Without Bugtrotter

Support tickets arrive unclear

You ask for a screen recording

"how do I do that?"

You send long instructions.

Receive video hours later

Video doesn't play.

You spend more time showing them.

Thread grows. Ticket stays open.

With Bugtrotter + Zapier

"Here's a magic link to record your screen"

Customer records video in one click

Report lands straight in your workflow via Zapier

You watch and see the exact issue

Solve it in one reply

Save 30+ minutes per customer support ticket.

See exactly what your customers see to resolve issues faster.

BEFORE & AFTER

Same customer issue. Completely different experience.

See what changes when your customer can just show you instead of trying to explain.

Without Bugtrotter

Support tickets arrive unclear

You ask for a screen recording

"how do I do that?"

You send long instructions.

Receive video hours later

Video doesn't play.

You spend more time showing them.

Thread grows. Ticket stays open.

With Bugtrotter + Zapier

"Here's a magic link to record your screen"

Customer records video in one click

Report lands straight in your workflow via Zapier

You watch and see the exact issue

Solve it in one reply

Save 30+ minutes per customer support ticket.

See exactly what your customers see to resolve issues faster.

BEFORE & AFTER

Same customer issue. Completely different experience.

See what changes when your customer can just show you instead of trying to explain.

Without Bugtrotter

Support tickets arrive unclear

You ask for a screen recording

"how do I do that?"

You send long instructions.

Receive video hours later

Video doesn't play.

You spend more time showing them.

Thread grows. Ticket stays open.

With Bugtrotter + Zapier

"Here's a magic link to record your screen"

Customer records video in one click

Report lands straight in your workflow via Zapier

You watch and see the exact issue

Solve it in one reply

Save 30+ minutes per customer support ticket.

See exactly what your customers see to resolve issues faster.

HOW DOES IT WORK

  1. Connect Zapier

Go to Bugtrotter integrations, click Connect Zapier, Copy catch hook URL

  1. Share a recording link

Generate a link from your dashboard and send it in chat, email or your product — one line is all you need.

  1. Customer records instantly

Customers click the link. A recording interface opens in their browser. No download. No account. Done in under 30 seconds.

  1. Report Lands in Your workflow via Zapier

Your team receives a full report in your workflow. Ready to watch, share, download or act on immediately.

HOW DOES IT WORK

  1. Connect Zapier

Go to Bugtrotter integrations, click Connect Zapier, Copy catch hook URL

  1. Share a recording link

Generate a link from your dashboard and send it in chat, email or your product — one line is all you need.

  1. Customer records instantly

Customers click the link. A recording interface opens in their browser. No download. No account. Done in under 30 seconds.

  1. Report Lands in Your workflow via Zapier

Your team receives a full report in your workflow. Ready to watch, share, download or act on immediately.

HOW DOES IT WORK

  1. Connect Zapier

Go to Bugtrotter integrations, click Connect Zapier, Copy catch hook URL

  1. Share a recording link

Generate a link from your dashboard and send it in chat, email or your product — one line is all you need.

  1. Customer records instantly

Customers click the link. A recording interface opens in their browser. No download. No account. Done in under 30 seconds.

  1. Report Lands in Your workflow via Zapier

Your team receives a full report in your workflow. Ready to watch, share, download or act on immediately.

WHAT YOU CAN DO

Features for Customer Support

Everything a small support team needs to give exceptional customer experience.

Multiple Recording Links

Generate unique links per customer, per issue or per project. Every report is traceable and organised from the start.

In App Recording

Embed the Bugtrotter widget directly in your app. Customers record without ever leaving your product and the report goes straight to your workflow.

Team Collaboration

Invite your whole team to Bugtrotter. Each member can collect recordings, manage reports and collaborate on issues.

Zero friction for customers

Customers click a link and record in seconds. No download. No account. Nothing to figure out.

Real customer context

Browser, OS, URL and screen size captured automatically with every recording.

Multiple Projects

Create separate projects for different products, teams or customers. Everything organised in one place so nothing gets missed.

WHAT YOU CAN DO

Features for Customer Support

Everything a small support team needs to give exceptional customer experience.

Multiple Recording Links

Generate unique links per customer, per issue or per project. Every report is traceable and organised from the start.

In App Recording

Embed the Bugtrotter widget directly in your app. Customers record without ever leaving your product and the report goes straight to your workflow.

Team Collaboration

Invite your whole team to Bugtrotter. Each member can collect recordings, manage reports and collaborate on issues.

Zero friction for customers

Customers click a link and record in seconds. No download. No account. Nothing to figure out.

Real customer context

Browser, OS, URL and screen size captured automatically with every recording.

Multiple Projects

Create separate projects for different products, teams or customers. Everything organised in one place so nothing gets missed.

WHAT YOU CAN DO

Features for Customer Support

Everything a small support team needs to give exceptional customer experience.

Multiple Recording Links

Generate unique links per customer, per issue or per project. Every report is traceable and organised from the start.

In App Recording

Embed the Bugtrotter widget directly in your app. Customers record without ever leaving your product and the report goes straight to your workflow.

Team Collaboration

Invite your whole team to Bugtrotter. Each member can collect recordings, manage reports and collaborate on issues.

Zero friction for customers

Customers click a link and record in seconds. No download. No account. Nothing to figure out.

Real customer context

Browser, OS, URL and screen size captured automatically with every recording.

Multiple Projects

Create separate projects for different products, teams or customers. Everything organised in one place so nothing gets missed.

ZAPIER REPORT EXAMPLE

Screenshot of zapier dashboard showing workflow

FREQUENTLY ASKED QUESTIONS

Have questions?

Can’t find what you’re looking for? Reach out and we will be happy to help.

Does the customer need to download anything?

No. Customers click a link or use the embedded widget and record directly in their browser. Nothing to download, nothing to install.

Can my whole team see the reports?
What tools can I connect Bugtrotter to via Zapier?
Do I need a paid Zapier account?
How long does setup take?

FREQUENTLY ASKED QUESTIONS

Have questions?

Can’t find what you’re looking for? Reach out and we will be happy to help.

Does the customer need to download anything?

No. Customers click a link or use the embedded widget and record directly in their browser. Nothing to download, nothing to install.

Can my whole team see the reports?
What tools can I connect Bugtrotter to via Zapier?
Do I need a paid Zapier account?
How long does setup take?

FREQUENTLY ASKED QUESTIONS

Have questions?

Can’t find what you’re looking for? Reach out and we will be happy to help.

Does the customer need to download anything?

No. Customers click a link or use the embedded widget and record directly in their browser. Nothing to download, nothing to install.

Can my whole team see the reports?
What tools can I connect Bugtrotter to via Zapier?
Do I need a paid Zapier account?
How long does setup take?